FAQ

  • What is the return policy?

    If your item is damaged, or if you are unhappy with your product, we will send you a shipping label to return it back! Email us at hello@ojas-and-woo.com.

    The item must be in good condition.

  • How do I send in my empty jars to refill?

    Add your desired refill into your cart here. You may only request refills for empty OJAS & WOO 12 oz. candle vessels.

    Once you’ve placed your order, we will send you a return label to ship back to us. Please use the return label, and package on your own to send back.

    Once we receive the empty vessel, we will refill, and send back!

  • What type of wax do you use?

    We use coconut apricot wax and eco soy wax made from renewable resources.

  • I am interested in collaborating, and having my art featured on your candles. How can I make this happen?

    We love partnering with talented artists! However the ideas must align with our content plan. Please email your artwork and collaboration ideas to hello@ojas-and-woo.com.

  • How long do your candles burn?

    12 ounce wooden wick candles have a 40 hour burn time.

    The 12 ounce candles with cotton wicks may have longer burn time of up to 50 hours.

    The 5 ounce candles have a 20 hour burn time.

    The geometric candles are meant for decorative purposes.

  • Is the aromatherapy bath & linen spray skin safe?

    Yes, we use the highest quality (Therapeutic & Grade A) essential oils that are skin safe.